Why must everybody be stupid?

[guanin]

I've been e-mailing back and forth with the computer people all day about this latest computer bullshit and they keep ignoring the fact that the Start key doesn't work even though I've said it three times. They keep asking me to restart the computer, which I would have done ages ago if I could do so, but I can't unless there's some way that doesn't involve the Start menu, which there better be, because I hope the Windows people weren't that stupid as to not know that there are times when it doesn't work. It's happened to me before. Not this exact problem, but yes.